★★★ Wholesale Customers Are Welcome! ★★★ Wholesale Customers Are Welcome! ★★★
Return & Refund Policy

Return and Refund Policy:

  • Goods can be exchanged or refund within 7 days upon received.
  • The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
  • The packaging should also be in original condition in original shipping container as received. 
  • If the goods/products has been used or damaged by the customer, there will not be any refund.
  • Gift Friends will not be responsible if your shipment is lost during the return transit. 
  • All approved refunds will be returned via internet banking to person's name as on the original receipt within 7 days after the confirmation.
  • Gift card, coupons or third party merchants' vouchers are not refundable or exchangeable for cash or kind or to any other vouchers.
  • Exchange per item is accepted once only, Delivery charges are non-refundable.
  • No refund/exchange will be given on discounted/clearance merchandise.
  • ​Gifts Friends reserves the right of final decision in case of any dispute.

Please contact us at giftfriends.my@gmail.com or 6012-4263983 (Mon-Fri, 11am-9pm) if you have any questions or doubts, thank you.


Return address:
Gift Friends Digital Studio PLT
33-04-09, Prangin Mall,
Jalan Dr. Lim Chwee Leong,
10100 Georgetown, Penang.
Tel: 6012-426 3983